Refund policy

POP-UP MARKET PURCHASES

If you have made a purchase at one of our pop-up markets and are not fully satisfied, we are happy to offer an exchange for any unused and unopened Soleil Fume product.

Please note we are not responsible for any damage caused after purchase, such as breakage during transport.

ONLINE PURCHASES

We currently do not offer refunds for online purchase unless the item is damaged or faulty. It your item arrived damaged, please email us at info@soleilfume.co.uk with 48 hours of delivery, with you order number and photos, and out team will assist you.

No products may be returned to Soleil Fume without the prior written consent of Soleil Fume and are subject to a return charge.